Methodist Ladies' College - Early Learning Centre

Upon arrival of our orientation, no one was at the reception to greet us at the agreed time. When we went to the room, the teacher advised me that it was an awkward time, even though this was the time option provided to me by their manager. The children were given food and my child was left out as they had not catered to her dietary requirements. Which made us feel quite excluded and uncomfortable. When we were outside, there was an incident where a girl was clearly in distress, there was a lack of empathy and lack of knowledge of how to help a child regulate her emotions. When we were outside, the toddlers came out without jackets or shoes. It was windy and cold. It began raining and the assistants began yelling at the toddlers to get inside. It was very poorly handled and chaotic to say the least. I left the room feeling extremely stressed and would not want my child to go into that environment. I feel quite sorry for the educator who clearly has minimal support. When I emailed that we would not be attending after the orientation, the manager did not even care to ask why. I had a positive experience during the tour and it is disappointing to see how far apart your early learning centre quality is from the school. It is disappointing that our $650 fee must be absorbed by MLC Early Learning Centre especially after such a poorly managed experience and that our child did not even attend a day on her own.