Little Steps Early Learning Epping

I left this negative review due to serious concerns regarding both physical and verbal bullying in the Jacaranda Room. My child has frequently come home with injuries, yet no incident reports were provided to inform parents. When I proactively approached the room leader to understand the situation, I was shocked by her handling of the matter. She asked my son to identify, in front of the entire class, which child had hurt him. This approach was highly unprofessional. Her attitude was rude and arrogant. She stated that physical conflicts between boys do not constitute bullying, and that as long as injuries are not obvious, such behavior is acceptable and merely a “normal” part of interactions between young boys. Furthermore, she claimed that bullying becomes even more severe in primary school, and went as far as to say that in “white” childcare settings, children fight more aggressively and teachers are even less likely to intervene. I find such remarks ignorant, inappropriate, and suggestive of racial bias. I strongly disagree with these views. My child has attended four childcare centres in Sydney, and we never experienced such issues in the previous three. In those centres, any accidental injury was promptly reported, and parents were asked to acknowledge and sign incident reports. My child was always happy and willing to attend. However, at this centre, he has become extremely reluctant to go. He often tells me that certain children form small groups to bully him and other children. His anxiety and fear are deeply distressing for us as parents. Despite multiple attempts to communicate with the centre, no effective action has been taken. This has left me extremely disappointed in their management and educational approach. I have written this review calmly and objectively to state the facts and share my experience as a parent. I hope it serves as a reference for other families considering this centre, and I also urge the management to reflect on these issues and take them seriously.