Little Moppets Early Education and Care Centre

We enrolled our son at Little Moppets Early Education & Care Centre for approximately two months in 2025. Unfortunately, we ultimately withdrew him due to ongoing concerns about supervision, care routines and incident management. To be fair, not everything was negative. Most of the educators in our son’s room were lovely and appeared engaged with the children. We also appreciated the regular and detailed daily updates provided through the centre’s app. The playground offers good opportunities for play and exploration. However, during his time there, our son regularly came home with scratches to his face. When we raised this, we were told educators had not observed anything and CCTV had not captured any incidents. We were also advised that because he did not cry and no blood was drawn, it was not considered significant. This raised concerns for us about how incidents were identified and reported. We also questioned basic care routines. On several occasions, when our son was dropped off before 8am, we observed that he was not offered breakfast, while other children who arrived later were. When this was raised with the owner, there was little interest in addressing the concern. While the playground is engaging, we also felt some elements, such as large rocks, posed potential safety risks for toddlers. We raised these matters directly with the male owner on multiple occasions. Unfortunately, these discussions felt defensive and unconstructive, and we did not feel our concerns were properly acknowledged. It has now been six months since we moved our son to another service, where he is very settled. Minor incidents do occur, but they are communicated and documented appropriately, which has been reassuring. We hope things have improved at Little Moppets since our time there and wish the centre well for the future. Our intention is to share an honest account of our experience so other families can make informed decisions.