Goodstart Early Learning Middle Ridge

If you’re looking for a daycare centre, choose any other centre but GS Middle Ridge. I can count on one hand the educators that actually care for the children, as for the “management” staff, they are literally useless and have been nothing but a nightmare. I know myself and other parents have resorted to lodging complaints with the Department of Education. Staff walk out like a revolving door and it’s no surprise that the children don’t want to be there either. Recently while picking up my child, 2 “educators” were sitting in a store room chatting while the kids were left unsupervised, only to then race out when they noticed my earlier than normal arrival. Complaints directly to the centre go in one ear and out the other. God forbid your child has a bad day, you’ll just get told you need to “reconsider the enrolment” or “get a psychologist”. Children don’t trust the educators and there is no effort by the educators to actually build relationships so that they feel safe and happy at daycare. My child barely even gets acknowledged when entering the room for the day, yet that’s his fault when he gets upset? No wonder he doesn’t want to go to daycare? GS Middle Ridge was a great centre until the current Director took over. Since then, many families I know have left, or are about to leave, as well as staff just about every week.

Beautiful looking centre. It’s the staff that’s the issue. A lot of kids get left behind because there just isn’t enough one on one time. And they are too quick to put children into the too hard basket. So many children left this centre not even knowing how to write their own name and that is a requirement for most kindy programs.