First Five Early Learning Victoria Point

I am very disappointed with the care my 2-year-old child received at First Five Early Learning Victoria Point. Despite my child's specific needs related to hearing and communication, I found that the staff were not equipped to support him adequately. Instead of understanding his challenges, I frequently received calls about behavioural issues, often after only two hours of attendance. This year alone, my child has had five different educators, which is not conducive to a stable learning environment for a young child. The constant changes in staff made it difficult for him to build trusting relationships and receive consistent support. I feel like my son was excluded and rejected by this childcare, which is heartbreaking as a parent. When I raised concerns about the lack of support and suggested that the issue may lie within the educational system, the response was dismissive. Ultimately, I was offered to end care immediately, which left me feeling unheard and unsupported. This situation has deeply affected my family, and I have unfortunately my wife lost her job due to these ongoing issues. I would not recommend First Five Early Learning Victoria Point to other parents who are seeking a nurturing and understanding environment for their children.