Children First Early Education Lightsview - enrol now for 2026

Please avoid this place! If your child becomes severely ill and can no longer attend, they will keep charging you until you have nothing left in your bank account. 28th Aug 2025, I called to inform them that our daughter Kaylee will no longer be attending due to repeatedly catching viruses from the other children. The woman on the phone just said "ok i will let them know". We were still charged a few weeks later. 3rd Sept 2025 I emailed them to terminate our daughter's attendance here. They said if our child doesn't attend final day we will be charged full price. But how can we bring our child to child care after she nearly died from anaphylaxis? Would you take this risk as a parent? It's now 3rd Oct 2025 and they just charged us another $478.80 They just took the money and didn't provide any statements or receipts. Our daughter was very ill after attending here (catching viruses from other kids). 30th August our daughter suffered an anaphylatic episode and was rushed to Women and Children hospital. Doctors administered 2 shots of adrenaline to save my daughter's life. We still don't know what allergen caused the anaphylaxis. I understand this was not their fault but we could no longer take our child to child care due to poor health. We haven't used their service for nearly 2 months and yet we keep getting charged more and more money despite repeatedly telling these people we want to terminate attendance here. If you want your money stolen, please sign up here. They won't let you leave until they drain your every dollar from your bank account. I will be making a formal complaint to the Education Standards Board about their dodgy billing/cancellation practices.